Terms and Conditions

Terms and Conditions

Effective Date: 25 April 2025

Business Name: Fitness Collab

By accessing or using our services, including meal plans, exercise programs, and any associated resources, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Services Overview

We provide online coaching services that include:

 Customised meal plans

 Personalised fitness/exercise programs

 Body transformation coaching and support

All services are delivered remotely via our website, email, apps, and/or virtual sessions.

2. Eligibility

To access our services, you must:

 Be 18 years or older or have parental/guardian consent if under 18.

 Be physically and mentally fit to undertake exercise and dietary changes.

 Acknowledge that you have consulted a healthcare professional before commencing any fitness or nutrition program if you have prior medical or health issues, chronic illness /disease, chronic pain or injury.

3. Health Disclaimer

Our services are intended for general wellness and fitness purposes only. We do not offer medical, psychological, or therapeutic advice. You acknowledge and agree:

 You are responsible for your own health and safety.

 You must consult with a qualified healthcare provider before beginning any exercise or diet program.

 We are not liable for any injuries, health conditions, or outcomes arising from your participation.

4. Payment and Refund Policy

 Payment will be by direct debit weekly beginning immediately following the conclusion of the 48 hour cooling off period.

 Your payments will conclude at the minimum duration (in weeks) of your chosen plan.

 If you sign up for the 6 month plus plan, there is the option to continue beyond the minimum 24 weeks and you will be required to discuss this with Fitness Collab at the 24 week mark. Continuation beyond the 24 week minimum will be a rolling direct debit payment and requires 2 weeks cancellation notice in writing to Fitness Collab.

 All fees are in AUD and include GST where applicable.

 A failed payment will result in the locking of your account and discontinuation of service until all outstanding monies are paid in full. Any outstanding payments owed for the duration of the minimum weekly contracted amount will be the responsibility of the participant and will be recouped by Fitness Collab.

 Due to the digital nature of our services, no refunds or cancellations to the contracted weekly minimum plan once a program has commenced* except as required under Australian Consumer Law.

*commenced refers to the lapse of the 48 hour cooling off period without advising Fitness Collab in writing of your decision to opt out of this program. 48 hours refers in plain language to 48 hours (not 48 business hours) from the scheduled time of your initial consultation with a Fitness Collab Coach. (eg. Scheduled consult at 1pm Saturday 1/5/25 cooling off period ends at 1pm Monday 3/5/25).

 Commenced the program refers to the time a Fitness Collab Coach begins preparing your food and exercise plans which occurs 48 hours after your scheduled initial consultation. Commenced does NOT refer to day one of your eating and exercise program which, based on the phases of the program, will not be until week 2-3.

5. Cooling off Period

Fitness Collab offers a 48 hour cooling off period for participants to opt out of their chosen plan.

 The cooling off period commences from the time of your scheduled initial consult

prior to commencing the program. Please refer to the above dot point for a more detailed explanation of the cooling off period and 48 hour period.

 You will not be charged for cancellation of a service within the 48 hour cooling off period.

 If a direct debit payment is made within the 48 hour cooling off period, a prompt refund will be made by Fitness Collab as soon as Fitness Collab becomes aware of the direct debit.

 No refunds or cancellations will be available after the 48 hour cooling off period has lapsed

6. Intellectual Property

All materials, including but not limited to programs, videos, text, and graphics, are the intellectual property of Fitness Collab.

You may not:

 Share, copy, distribute or resell our content.

 Use our content for commercial purposes without express permission.

7. User Obligations

You agree to:

 Provide accurate, up-to-date personal information.

 Use the services for personal use only.

 Not share your account or program materials with others.

 You agree not to share, distribute or disclose product, services or confidential information obtained through your participation with Fitness Collab.

 You agree to inform Fitness Collab of any changes to information that may impact your ability to participate in or pay for the service being provided.

8. Limitation of Liability

To the fullest extent permitted by law:

 We are not responsible for any injuries, losses, or damages resulting from the use or misuse of our services.

 We make no guarantees regarding individual results. Progress depends on consistency, effort, and individual factors. No liability will be taken by Fitness Collab or its coaches.

 By accepting our terms and conditions and signing up for Fitness Collab services, you agree to release Fitness Collab, Stephanie Cabble and Adam Cabble from any and all liability associated with loss, damage or injury that may occur whilst receiving a service.

 You understand that participating in any service or activity provided by Fitness Collab, Stephanie Cabble or Adam Cabble involves certain risks and accept full responsibility for your own safety and well-being.

9. Privacy

We respect your privacy and handle your personal data in accordance with the Privacy Act 1988 (Cth). For more details, please see our [Privacy Policy].

10. Termination

We reserve the right to terminate your access to our services at any time without notice if you breach these Terms, misuse the services, or engage in inappropriate conduct.

11. Governing Law

These Terms are governed by the laws of the State of New South Wales and the Commonwealth of Australia. Any disputes will be handled in accordance with Australian legal procedures.

12. Amendments

We reserve the right to update or modify these Terms at any time. You will be notified of any changes via email or our website. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For questions, support, or feedback, contact:

Fitness Collab

Email: info@fitnesscollab.com.au

Phone: 0426217715

Website: www.fitnesscollab.com.au

Terms and Conditions

This website uses cookies.